Rates & Policies

All the nitty gritty details

Rates & Packages, Policies, Payment, & Pets

Rates

VALUE Season: Our best rates available January through Spring
REGULAR Season: Summertime and Thanksgiving season
PEAK Season: Our most popular time during Fall Foliage and Christmas/New Year’s
ALL YEAR: Minimum Stay as shown in Online Reservations.

Packages & Specials

5 night Honeymoon Package: Our most popular! Arrive on Sunday to your romantic honeymoon cabin. Enjoy 5 nights of romantic seclusion, before checking out on Friday. A bottle of Biltmore Wine and Chocolates Truffles are included to help you celebrate. Excellent value & No wedding required! (This package is ONLY available to arrive on Sunday & depart on Friday.) Save over $100 from normal rates! Book Now

7 Night Week Stay: Have the luxury of a whole week in the mountains? Come stay with us for 7 nights beginning on a Friday or Sunday. (Fri-Fri or Sun-Sun). Our biggest discount with $150 or more off normal rates!  Book Now

4 Night Week Stay: Get our best nightly rate when you stay with us for four nights during the week beginning on a Monday or Sunday.  Book Now

Sorry, there are no additional discounts for AAA, AARP, teachers, military, first responders, law enforcement, nurses, etc., as we strive to keep all our pricing low for everyone. (We do not charge a cleaning fee or hot tub use fee as many do, and we do donate a portion of the pet fee [if you bring pets] to the local charity.) We strive to provide you with more amenities than anyone else too!

Policies

  • 2 Adults max occupancy (no children)
  • NO SATURDAY arrivals/departures
  • 3-night minimum stay (unless marked otherwise on availability calendar)
  • Additional fee if less than a 3-night stay
  • Check-in: ANYTIME 3PM or later (We tell you where to find your key.)
  • Check-out: by 11AM

Payment

50% deposit due at time of reservation with the balance due one month prior to arrival. (The entire amount of your stay is due at the time of reservation for bookings within the next 30 days.) We accept Mastercard, Visa, and Discover.

Reservations cannot be confirmed or “dates held” until payment is made.Rates are per cabin per night for one to two people. 7% state tax and 5% bed tax is additional. Pet fee (if bringing pets) covers two pets for the entire length of their stay. (3-4 pets with prior approval only!) We do NOT charge any extra fees such as hot tub use fees, or fireplace/grill propane fees, or cleaning fees!!!

Cancellation Policy

Cancellations a month or more before arrival will receive a refund minus a non-refundable $50 booking fee. Cancellations less than one full month prior to arrival will receive a refund (less $50) ONLY for the days we are able to rebook the cabin. No shows or early departures are due no refund. If you do need to cancel, we will make every effort to rebook the cabin if you allow us enough time to do so. (We are just a “mom and pop” business and regret we cannot make exceptions to the above cancellation policy.) Please make all cancellation notices via email with your name, arrival date, and cabin.

Motorcycles, Motorhomes, and Trailers

We ask that only return guests who are familiar with our cabins and driveways bring motorcycles. (If you have not stayed with us before and wish to arrive by motorcycle, please consult with Mike prior to making your reservation.) Please no trailers or motorhomes.

Absolutely no firepits, campfires, fireworks, or discharging of firearms!

Pets

We are pet friendly! We love animals and want you and your pet to enjoy some time in the mountains! Click here to see our pet amenities and cabins.

We do charge a pet-fee - a one time fee that covers two pets for the entire length of their stay. A portion of every pet fee is DONATED to local spay and neuter programs. The animals thank you in advance!!!!!

Please ask us if your pets number more than two and we will try to accommodate your family for an additional pet fee to cover the extra cleaning to make it spotless for our next guests. If approved, a second pet fee will be added to your reservation.

Pet-friendly Cabins

We have four cabins that are pet-friendly and set up for a mountain getaway with a dog with a pooch pail of toys and a doggy gate on the porch: The Paw Print, The Hound Heaven, The Holly, and The Pine. (No pets allowed in The Oak please!)

All 4 pet friendly cabins feature a doggy gate on the porch. The Paw Print features a fenced yard that is directly accessible from the porch. The pet owners are responsible for their pets at all times (maximum of two unless special arrangements are made). You will be expected to pick up your dog’s waste from the grounds/kennel/yard and place it in a plastic baggy in the outdoor trash can. Pets are welcome inside the cabins, but you will be responsible for any damage to your cabin caused by your pet.

Pet Requirements

Pets are required to be UTD on all shots and have flea/tick protection. They are likely to encounter many more insects when out hiking (or even just using the bathroom) than they are accustomed to in their more suburban lives.

We reserve the right to make your pet find other accommodations if he or she at any time disturbs our other guests. No refunds will be granted to early departures due to problem pets. (Not that we have had a single problem with a pet guest!

OVER 400 ⭐️⭐️⭐️⭐️⭐️ REVIEWS ON GOOGLE AND TRIPADVISOR!

We Strive to Make Every Visit a 5-Star Experience

Janet Bailey
⭐️⭐️⭐️⭐️⭐️
June 29, 2025
Perfect cabin for my solo weekend retreat. Very quiet and safe. Beautiful view from the private hot tub and porch. The cabin was spotlessly clean and the notebook was very detailed with cabin instructions and area recommendations. Will definitely stay again!
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Gary Hamilton
⭐️⭐️⭐️⭐️⭐️
June 17, 2025
The "Oak" cabin was perfect and well appointed. Everything needed for a short or long stay. Very quiet and private location.
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Mallory Nomack
⭐️⭐️⭐️⭐️⭐️
June 17, 2025
We absolutely loved our stay at Hot Springs Log Cabins! The cabin was cozy and had everything we needed for a comfortable weekend away. We stayed in their Paw Print cabin, and our two hound dogs were over the moon with their personal doggy door and ramp to the backyard, and they loved taking the short walk up to the meadow at the center of the property. Just a few minutes from downtown hot springs and so many incredible hiking trails, we had a wonderful weekend and would love to visit again!
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Jean Risin
⭐️⭐️⭐️⭐️⭐️
May 19, 2025
We spent four days of absolute heaven with our fur babies in the Paw Print cabin. The cabin was spotless and well-stocked with cooking and cleaning supplies, as well as dishes, silverware and a nice selection of spices in the cabinets. We loved the fenced yard with the Paw Print cabin, and our pups did, too! The hot tub was so relaxing. Green everywhere you look. So peaceful and enjoyable. We will be back!
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Jacqueline Borasky
⭐️⭐️⭐️⭐️⭐️
May 12, 2025
Our happy place😊 …
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Damian Marta
⭐️⭐️⭐️⭐️⭐️
May 5, 2025
Beautiful cabin!
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Kerry Deese
⭐️⭐️⭐️⭐️⭐️
May 1, 2025
I've stayed here twice now at different times of year, and both visits have been wonderful. The cabins feel very private and peaceful, and are perfect for a romantic getaway or just a solo, rejuvenating trip. The cleaning crew does a great job and the owners are responsive. I reached out after our visit to let them know about a couple of minor maintenance things that needed addressing, and they responded the same day confirming that they were being taken care of. Highly recommended!
Read more
Kerry Deese
⭐️⭐️⭐️⭐️⭐️
April 30, 2025
I've stayed here twice now at different times of year, and both visits have been wonderful. The cabins feel very private and peaceful, and are perfect for a romantic getaway or just a solo, rejuvenating trip. The cleaning crew does a great job and the owners are responsive. I reached out after our visit to let them know about a couple of minor maintenance things that needed addressing, and they responded the same day confirming that they were being taken care of. Highly recommended!
Read more

The Hot Springs Log Cabins are nestled in 11 acres of the Blue Ridge Mountains and Pisgah National Forest in western North Carolina

VIENNA

Hot Springs Log Cabins
5830 NC 209
Hot Springs, NC 28743

Email: stay@hotspringslogcabins.com