Rates & Policies

All the nitty gritty details

Rates & Packages, Policies, Payment, & Pets

Rates

VALUE Season: Our best rates available January through Spring
REGULAR Season: Summertime and Thanksgiving season
PEAK Season: Our most popular time during Fall Foliage and Christmas/New Year’s
ALL YEAR: Minimum Stay as shown in Online Reservations.

Packages & Specials

5 night Honeymoon Package: Our most popular! Arrive on Sunday to your romantic honeymoon cabin. Enjoy 5 nights of romantic seclusion, before checking out on Friday. A bottle of Biltmore Wine and Chocolates Truffles are included to help you celebrate. Excellent value & No wedding required! (This package is ONLY available to arrive on Sunday & depart on Friday.) Save over $100 from normal rates! Book Now

7 Night Week Stay: Have the luxury of a whole week in the mountains? Come stay with us for 7 nights beginning on a Friday or Sunday. (Fri-Fri or Sun-Sun). Our biggest discount with $150 or more off normal rates!  Book Now

4 Night Week Stay: Get our best nightly rate when you stay with us for four nights during the week beginning on a Monday or Sunday.  Book Now

Sorry, there are no additional discounts for AAA, AARP, teachers, military, first responders, law enforcement, nurses, etc., as we strive to keep all our pricing low for everyone. (We do not charge a cleaning fee or hot tub use fee as many do, and we do donate a portion of the pet fee [if you bring pets] to the local charity.) We strive to provide you with more amenities than anyone else too!

Policies

  • 2 Adults max occupancy (no children)
  • NO SATURDAY arrivals/departures
  • 3-night minimum stay (unless marked otherwise on availability calendar)
  • Additional fee if less than a 3-night stay
  • Check-in: ANYTIME 3PM or later (We tell you where to find your key.)
  • Check-out: by 11AM

Payment

50% deposit due at time of reservation with the balance due one month prior to arrival. (The entire amount of your stay is due at the time of reservation for bookings within the next 30 days.) We accept Mastercard, Visa, and Discover.

Reservations cannot be confirmed or “dates held” until payment is made.Rates are per cabin per night for one to two people. 7% state tax and 5% bed tax is additional. Pet fee (if bringing pets) covers two pets for the entire length of their stay. (3-4 pets with prior approval only!) We do NOT charge any extra fees such as hot tub use fees, or fireplace/grill propane fees, or cleaning fees!!!

Cancellation Policy

Cancellations a month or more before arrival will receive a refund minus a non-refundable $50 booking fee. Cancellations less than one full month prior to arrival will receive a refund (less $50) ONLY for the days we are able to rebook the cabin. No shows or early departures are due no refund. If you do need to cancel, we will make every effort to rebook the cabin if you allow us enough time to do so. (We are just a “mom and pop” business and regret we cannot make exceptions to the above cancellation policy.) Please make all cancellation notices via email with your name, arrival date, and cabin.

Motorcycles, Motorhomes, and Trailers

We ask that only return guests who are familiar with our cabins and driveways bring motorcycles. (If you have not stayed with us before and wish to arrive by motorcycle, please consult with Mike prior to making your reservation.) Please no trailers or motorhomes.

Absolutely no firepits, campfires, fireworks, or discharging of firearms!

Pets

We are pet friendly! We love animals and want you and your pet to enjoy some time in the mountains! Click here to see our pet amenities and cabins.

We do charge a pet-fee - a one time fee that covers two pets for the entire length of their stay. A portion of every pet fee is DONATED to local spay and neuter programs. The animals thank you in advance!!!!!

Please ask us if your pets number more than two and we will try to accommodate your family for an additional pet fee to cover the extra cleaning to make it spotless for our next guests. If approved, a second pet fee will be added to your reservation.

Pet-friendly Cabins

We have four cabins that are pet-friendly and set up for a mountain getaway with a dog with a pooch pail of toys and a doggy gate on the porch: The Paw Print, The Hound Heaven, The Holly, and The Pine. (No pets allowed in The Oak please!)

All 4 pet friendly cabins feature a doggy gate on the porch. The Paw Print features a fenced yard that is directly accessible from the porch. The pet owners are responsible for their pets at all times (maximum of two unless special arrangements are made). You will be expected to pick up your dog’s waste from the grounds/kennel/yard and place it in a plastic baggy in the outdoor trash can. Pets are welcome inside the cabins, but you will be responsible for any damage to your cabin caused by your pet.

Pet Requirements

Pets are required to be UTD on all shots and have flea/tick protection. They are likely to encounter many more insects when out hiking (or even just using the bathroom) than they are accustomed to in their more suburban lives.

We reserve the right to make your pet find other accommodations if he or she at any time disturbs our other guests. No refunds will be granted to early departures due to problem pets. (Not that we have had a single problem with a pet guest!

OVER 400 ⭐️⭐️⭐️⭐️⭐️ REVIEWS ON GOOGLE AND TRIPADVISOR!

We Strive to Make Every Visit a 5-Star Experience

Leslie Cavendish
⭐️⭐️⭐️⭐️⭐️
September 30, 2025
The cabin was perfect for our weekend getaway. Space to keep wet and hiking things outside but also under cover on the porch. A huge plus! We were able to use the oven to heat up our food we brought, the cabin had everything we needed--and even a fenced in yard for our little dog. There was lovely hiking in the area, Western Carolina is open for business and everyone is incredibly gracious and kind. The bamboo gave us privacy and quiet time together--exactly what we needed.
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Jon Olson
⭐️⭐️⭐️⭐️⭐️
September 28, 2025
Great place if you want to have a quiet peaceful place away from the stress and business of everyday life. There is not a lot to do in Hot Springs right now but there is big pillow brewery with live music and great craft beers. However, lots and lots of hiking. The Appalachian Trail runs right through downtown Hot Springs. We highly recommend Hot Springs Cabins for a quiet getaway.
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Kaitlyn Randolph
⭐️⭐️⭐️⭐️⭐️
September 26, 2025
I have not yet personally stayed here but I contacted customer service to inquire about purchasing a gift certificate and while they don’t have an official way to do that yet, they still made it work for me! I have been going back and forth with them for a few weeks now planning this and they have been PHENOMENAL! I definitely plan to stay myself shortly due to the amazing customer service I received, I definitely plan on checking out the cabins for myself! They are super friendly and helpful, specifically Marion and Mary Helen is who I have spoken with. Big thanks to yall!
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Chris Bond
⭐️⭐️⭐️⭐️⭐️
September 10, 2025
We stayed for a long weekend. Loved the cabin. Hot Tub was awesome. Bailey the Wunder Doodle loved the place. Great gas grill to cook on. Very clean and well appointed.
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Shawn & Michelle Reinhart
⭐️⭐️⭐️⭐️⭐️
September 3, 2025
We thoroughly enjoyed our stay, everthing was perfect!
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anita Cummings
⭐️⭐️⭐️⭐️⭐️
August 27, 2025
Cozy and comfortable cabin with a beautiful views. Highly recommend. We will be returning in the colder months
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Irmgard Erlmann
⭐️⭐️⭐️⭐️⭐️
August 26, 2025
We absolutely loved our stay at Hot Spring Log Cabins! The cabin had everything we needed and felt so cozy – even our two cats enjoyed it. The peaceful nature around was perfect for walks and relaxation, and the jacuzzi was simply amazing after a day outside. A wonderful place to recharge – highly recommended!
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Cynthia DiMattia
⭐️⭐️⭐️⭐️⭐️
August 25, 2025
An excellent location for relaxing in the mountains of NC. The cabin had everything we needed, and was clean and comfy. The meadow is great for stargazing on a clear night. The hot tub is a welcome respite from the day's hiking. We loved the Max Patch section of the AT (thanks for your great directions on how to get there) and the Lover's Leap loop just outside Hot Springs! The town of Hot Springs was devastated by last year's hurricane, but it is coming back strong! Many restaurants, shops and the brewery have re-opened and need our tourism dollars, so it's a great time to return.
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The Hot Springs Log Cabins are nestled in 11 acres of the Blue Ridge Mountains and Pisgah National Forest in western North Carolina

VIENNA

Hot Springs Log Cabins
5830 NC 209
Hot Springs, NC 28743

Email: stay@hotspringslogcabins.com