Rates & Policies

All the nitty gritty details

Rates & Packages, Policies, Payment, & Pets

Rates

VALUE Season: Our best rates available January through Spring
REGULAR Season: Summertime and Thanksgiving season
PEAK Season: Our most popular time during Fall Foliage and Christmas/New Year’s
ALL YEAR: Minimum Stay as shown in Online Reservations.

Packages & Specials

5 night Honeymoon Package: Our most popular! Arrive on Sunday to your romantic honeymoon cabin. Enjoy 5 nights of romantic seclusion, before checking out on Friday. A bottle of Biltmore Wine and Chocolates Truffles are included to help you celebrate. Excellent value & No wedding required! (This package is ONLY available to arrive on Sunday & depart on Friday.) Save over $100 from normal rates! Book Now

7 Night Week Stay: Have the luxury of a whole week in the mountains? Come stay with us for 7 nights beginning on a Friday or Sunday. (Fri-Fri or Sun-Sun). Our biggest discount with $150 or more off normal rates!  Book Now

4 Night Week Stay: Get our best nightly rate when you stay with us for four nights during the week beginning on a Monday or Sunday.  Book Now

Sorry, there are no additional discounts for AAA, AARP, teachers, military, first responders, law enforcement, nurses, etc., as we strive to keep all our pricing low for everyone. (We do not charge a cleaning fee or hot tub use fee as many do, and we do donate a portion of the pet fee [if you bring pets] to the local charity.) We strive to provide you with more amenities than anyone else too!

Policies

  • 2 Adults max occupancy (no children)
  • NO SATURDAY arrivals/departures
  • 3-night minimum stay (unless marked otherwise on availability calendar)
  • Additional fee if less than a 3-night stay
  • Check-in: ANYTIME 3PM or later (We tell you where to find your key.)
  • Check-out: by 11AM

Payment

50% deposit due at time of reservation with the balance due one month prior to arrival. (The entire amount of your stay is due at the time of reservation for bookings within the next 30 days.) We accept Mastercard, Visa, and Discover.

Reservations cannot be confirmed or “dates held” until payment is made.Rates are per cabin per night for one to two people. 7% state tax and 5% bed tax is additional. Pet fee (if bringing pets) covers two pets for the entire length of their stay. (3-4 pets with prior approval only!) We do NOT charge any extra fees such as hot tub use fees, or fireplace/grill propane fees, or cleaning fees!!!

Cancellation Policy

Cancellations a month or more before arrival will receive a refund minus a non-refundable $50 booking fee. Cancellations less than one full month prior to arrival will receive a refund (less $50) ONLY for the days we are able to rebook the cabin. No shows or early departures are due no refund. If you do need to cancel, we will make every effort to rebook the cabin if you allow us enough time to do so. (We are just a “mom and pop” business and regret we cannot make exceptions to the above cancellation policy.) Please make all cancellation notices via email with your name, arrival date, and cabin.

Motorcycles, Motorhomes, and Trailers

We ask that only return guests who are familiar with our cabins and driveways bring motorcycles. (If you have not stayed with us before and wish to arrive by motorcycle, please consult with Mike prior to making your reservation.) Please no trailers or motorhomes.

Absolutely no firepits, campfires, fireworks, or discharging of firearms!

Pets

We are pet friendly! We love animals and want you and your pet to enjoy some time in the mountains! Click here to see our pet amenities and cabins.

We do charge a pet-fee - a one time fee that covers two pets for the entire length of their stay. A portion of every pet fee is DONATED to local spay and neuter programs. The animals thank you in advance!!!!!

Please ask us if your pets number more than two and we will try to accommodate your family for an additional pet fee to cover the extra cleaning to make it spotless for our next guests. If approved, a second pet fee will be added to your reservation.

Pet-friendly Cabins

We have four cabins that are pet-friendly and set up for a mountain getaway with a dog with a pooch pail of toys and a doggy gate on the porch: The Paw Print, The Hound Heaven, The Holly, and The Pine. (No pets allowed in The Oak please!)

All 4 pet friendly cabins feature a doggy gate on the porch. The Paw Print features a fenced yard that is directly accessible from the porch. The pet owners are responsible for their pets at all times (maximum of two unless special arrangements are made). You will be expected to pick up your dog’s waste from the grounds/kennel/yard and place it in a plastic baggy in the outdoor trash can. Pets are welcome inside the cabins, but you will be responsible for any damage to your cabin caused by your pet.

Pet Requirements

Pets are required to be UTD on all shots and have flea/tick protection. They are likely to encounter many more insects when out hiking (or even just using the bathroom) than they are accustomed to in their more suburban lives.

We reserve the right to make your pet find other accommodations if he or she at any time disturbs our other guests. No refunds will be granted to early departures due to problem pets. (Not that we have had a single problem with a pet guest!

OVER 400 ⭐️⭐️⭐️⭐️⭐️ REVIEWS ON GOOGLE AND TRIPADVISOR!

We Strive to Make Every Visit a 5-Star Experience

Heidi Klein
⭐️⭐️⭐️⭐️⭐️
April 24, 2026
We loved our stay here, it’s very secluded and private, clean, and with amazing views. We stayed in Hound Heaven, which has a great view of Bluff Mountain that you can see from the front porch and hot tub. There were a few minor issues, but the Hot Springs staff addressed them quickly. The cabins are about 15 minutes outside of Hot Springs, and the closest cities, Marshall and Asheville, are about 40 minutes and an hour away. We didn’t mind the drive at all because it’s a beautiful trip through the mountains, and we loved the privacy, but something to keep in mind if you’re looking to be closer to the city. We would definitely stay here again, and recommend it to anyone looking for a cozy, private stay out in nature.
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Brent Lippy
⭐️⭐️⭐️⭐️⭐️
April 24, 2026
The cabins were wonderful, cozy, and had just the right about of luxury while maintaining their log cabin charm! Amy and Mike were wonderful and had the cabins set up with a concierge book of local trails, restaurants, information, etc. The location was great, we stayed in the Pine cabin, and it was private, very clean, and was wonderful for our anniversary getaway. We were close enough to visit Asheville, Max Patch (great views), and local restaurants in the town. We can't wait to get back again!
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Robin Huckeba
⭐️⭐️⭐️⭐️⭐️
April 17, 2026
Cabin was clean, well stocked, and comfortable. The meadow was perfect for my young dog to get exercised in. Questions were answered promptly. Quiet, good views, and nice ti gave the hot tub to relax in!
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Rachel Pickard
⭐️⭐️⭐️⭐️⭐️
April 10, 2026
Amazing place to get away with your significant other and just relax. Will definitely be coming back.
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Danny Hesslau
⭐️⭐️⭐️⭐️⭐️
April 10, 2026
Everything from the winding roads up the mountain, the views, the cabin, the cell service and internet was incredible. My wife and I wanted to go somewhere for our anniversary and we will absolutely be returning! We stayed for a week and came home reconnected and recharged. Thank you & God Bless!
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Lisa Balabas
⭐️⭐️⭐️⭐️⭐️
April 1, 2026
This trip was a birthday getaway for me. When we arrived, I realized it was the perfect gift, and I couldn't have imagined anything more perfect. The cabin was beautiful and the outside was even better (if you're a naturalist like me). The peacefulness was soothing to my soul. It is a place I will forever treasure.
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Alison Brodeur
⭐️⭐️⭐️⭐️⭐️
March 29, 2026
This was a beautiful spot if you’re looking for a great romantic getaway with lots of nearby waterfalls and things to explore. the cabin was fantastic with an awesome fireplace and hot tub, will definitely return
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john almeida
⭐️⭐️⭐️⭐️⭐️
March 26, 2026
Quiet and clean cabin. Amazing views from the porch. Made for an amazing weekend getaway.
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The Hot Springs Log Cabins are nestled in 11 acres of the Blue Ridge Mountains and Pisgah National Forest in western North Carolina

VIENNA

Hot Springs Log Cabins
5830 NC 209
Hot Springs, NC 28743

Email: stay@hotspringslogcabins.com