Rates & Policies

All the nitty gritty details

Rates & Packages, Policies, Payment, & Pets

Rates

VALUE Season: Our best rates available January through Spring
REGULAR Season: Summertime and Thanksgiving season
PEAK Season: Our most popular time during Fall Foliage and Christmas/New Year’s
ALL YEAR: Minimum Stay as shown in Online Reservations.

Packages & Specials

5 night Honeymoon Package: Our most popular! Arrive on Sunday to your romantic honeymoon cabin. Enjoy 5 nights of romantic seclusion, before checking out on Friday. A bottle of Biltmore Wine and Chocolates Truffles are included to help you celebrate. Excellent value & No wedding required! (This package is ONLY available to arrive on Sunday & depart on Friday.) Save over $100 from normal rates! Book Now

7 Night Week Stay: Have the luxury of a whole week in the mountains? Come stay with us for 7 nights beginning on a Friday or Sunday. (Fri-Fri or Sun-Sun). Our biggest discount with $150 or more off normal rates!  Book Now

4 Night Week Stay: Get our best nightly rate when you stay with us for four nights during the week beginning on a Monday or Sunday.  Book Now

Sorry, there are no additional discounts for AAA, AARP, teachers, military, first responders, law enforcement, nurses, etc., as we strive to keep all our pricing low for everyone. (We do not charge a cleaning fee or hot tub use fee as many do, and we do donate a portion of the pet fee [if you bring pets] to the local charity.) We strive to provide you with more amenities than anyone else too!

Policies

  • 2 Adults max occupancy (no children)
  • NO SATURDAY arrivals/departures
  • 3-night minimum stay (unless marked otherwise on availability calendar)
  • Additional fee if less than a 3-night stay
  • Check-in: ANYTIME 3PM or later (We tell you where to find your key.)
  • Check-out: by 11AM

Payment

50% deposit due at time of reservation with the balance due one month prior to arrival. (The entire amount of your stay is due at the time of reservation for bookings within the next 30 days.) We accept Mastercard, Visa, and Discover.

Reservations cannot be confirmed or “dates held” until payment is made.Rates are per cabin per night for one to two people. 7% state tax and 5% bed tax is additional. Pet fee (if bringing pets) covers two pets for the entire length of their stay. (3-4 pets with prior approval only!) We do NOT charge any extra fees such as hot tub use fees, or fireplace/grill propane fees, or cleaning fees!!!

Cancellation Policy

Cancellations a month or more before arrival will receive a refund minus a non-refundable $50 booking fee. Cancellations less than one full month prior to arrival will receive a refund (less $50) ONLY for the days we are able to rebook the cabin. No shows or early departures are due no refund. If you do need to cancel, we will make every effort to rebook the cabin if you allow us enough time to do so. (We are just a “mom and pop” business and regret we cannot make exceptions to the above cancellation policy.) Please make all cancellation notices via email with your name, arrival date, and cabin.

Motorcycles, Motorhomes, and Trailers

We ask that only return guests who are familiar with our cabins and driveways bring motorcycles. (If you have not stayed with us before and wish to arrive by motorcycle, please consult with Mike prior to making your reservation.) Please no trailers or motorhomes.

Absolutely no firepits, campfires, fireworks, or discharging of firearms!

Pets

We are pet friendly! We love animals and want you and your pet to enjoy some time in the mountains! Click here to see our pet amenities and cabins.

We do charge a pet-fee - a one time fee that covers two pets for the entire length of their stay. A portion of every pet fee is DONATED to local spay and neuter programs. The animals thank you in advance!!!!!

Please ask us if your pets number more than two and we will try to accommodate your family for an additional pet fee to cover the extra cleaning to make it spotless for our next guests. If approved, a second pet fee will be added to your reservation.

Pet-friendly Cabins

We have four cabins that are pet-friendly and set up for a mountain getaway with a dog with a pooch pail of toys and a doggy gate on the porch: The Paw Print, The Hound Heaven, The Holly, and The Pine. (No pets allowed in The Oak please!)

All 4 pet friendly cabins feature a doggy gate on the porch. The Paw Print features a fenced yard that is directly accessible from the porch. The pet owners are responsible for their pets at all times (maximum of two unless special arrangements are made). You will be expected to pick up your dog’s waste from the grounds/kennel/yard and place it in a plastic baggy in the outdoor trash can. Pets are welcome inside the cabins, but you will be responsible for any damage to your cabin caused by your pet.

Pet Requirements

Pets are required to be UTD on all shots and have flea/tick protection. They are likely to encounter many more insects when out hiking (or even just using the bathroom) than they are accustomed to in their more suburban lives.

We reserve the right to make your pet find other accommodations if he or she at any time disturbs our other guests. No refunds will be granted to early departures due to problem pets. (Not that we have had a single problem with a pet guest!

OVER 400 ⭐️⭐️⭐️⭐️⭐️ REVIEWS ON GOOGLE AND TRIPADVISOR!

We Strive to Make Every Visit a 5-Star Experience

Sharon Owen
⭐️⭐️⭐️⭐️⭐️
August 27, 2026
Hot Springs Log Cabins offers a turnkey couples quiet, secluded getaway, and we loved it! While we didn’t need to bring our dog, how awesome that we could have done so. (Pro tip: Don’t forget to read the pertinent section on how to watch live tv in the instruction manual. We found it the next day!)
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Maureen Bailey-Nutting
⭐️⭐️⭐️⭐️⭐️
August 26, 2026
The Holly Cabin (and I assume the other cabins on the property) is perfect for a little getaway. Each cabin is nestled privately away in the mountainside and there are plenty of amenities available: a kitchen, laundry appliances, Internet access, a king-sized bed and a hot tub. It's only about a 5-7 minute drive from the main street downtown so you're still fairly close to everything . There are hiking trails all over the place and the downtown area is being rebuilt since Hurricane Helene. There is plenty to do downtown with restaurants, shops and the town's Welcome Center which you cannot miss! Also, this is a pet friendly place, so you can bring your dog!!!!!
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Missy Hudson - Toby
⭐️⭐️⭐️⭐️⭐️
August 25, 2026
Great personable stay to get away from the hustle and bustle. We will definitely be back.
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Cathy Payne
⭐️⭐️⭐️⭐️⭐️
August 18, 2026
Cosy cabin, well equipped with everything we needed Enjoyed the hot tub Nice fenced yard for our dog to enjoy Very private
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Brian
⭐️⭐️⭐️⭐️⭐️
August 12, 2026
Stayed at the Pine Cabin. It was a very nice and cozy cabin for two nestled with trees all around. Could, barely, see any of the other cabins while on the porch. The place was very clean and comfortable. The drive for the property was a nice place to take the dogs for a walk. They really enjoyed running around on the meadow. Would definitely recommend visiting!
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Nick
⭐️⭐️⭐️⭐️⭐️
August 11, 2026
My significant other and I had a great time spending a week at the Oak cabin. We really liked the mix of forest privacy and views of mountains, meadows, and the nearby church. The property landscape is alive with a diversity of plants, mushrooms, and creatures. We saw turkey, deer, birds, fireflies, and a variety of other neat insects. You really are in nature in Appalachia at these cabins, and with additional human comforts. Our trip-mates were nearby in Hound Heaven with their dog, who loved the meadow. We spent time in both cabins together and privately, and enjoyed the hot tub and porch area. While we mostly unplugged, the internet was helpful for data as we planned activities and listened to music. The town of Hot Springs is still transforming, but has largely come back from the devastation of Helene. There’s a good mix of shops, restaurants, and a brewery. All were quite nice. We also visited Marshall, as well as some other nearby towns and enjoyed them all. The cabins are su
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Bo Dean
⭐️⭐️⭐️⭐️⭐️
August 11, 2026
We stay in the hound heaven, and it was such an incredible experience. We will definitely be back, but overall, it was just such a lovely nourishing and enriching experience to just get away and feel a part of the mountains in a beautiful place.
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Cameron B
⭐️⭐️⭐️⭐️⭐️
July 29, 2026
We enjoyed our stay at the cabin. We were in Hound Heaven which is right off of the mowed meadow. Our dog was able to exercise in the meadow. There are mountains around the cabin that provide nice greenery and views. The cabins are situated in the woods and there is abundant access to hiking and nature around the area. Overall, the property was quiet and well maintained.
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The Hot Springs Log Cabins are nestled in 11 acres of the Blue Ridge Mountains and Pisgah National Forest in western North Carolina

VIENNA

Hot Springs Log Cabins
5830 NC 209
Hot Springs, NC 28743

Email: stay@hotspringslogcabins.com