Rates & Policies

All the nitty gritty details

Rates & Packages, Policies, Payment, & Pets

Rates

VALUE Season: Our best rates available January through Spring
REGULAR Season: Summertime and Thanksgiving season
PEAK Season: Our most popular time during Fall Foliage and Christmas/New Year’s
ALL YEAR: Minimum Stay as shown in Online Reservations.

Packages & Specials

5 night Honeymoon Package: Our most popular! Arrive on Sunday to your romantic honeymoon cabin. Enjoy 5 nights of romantic seclusion, before checking out on Friday. A bottle of Biltmore Wine and Chocolates Truffles are included to help you celebrate. Excellent value & No wedding required! (This package is ONLY available to arrive on Sunday & depart on Friday.) Save over $100 from normal rates! Book Now

7 Night Week Stay: Have the luxury of a whole week in the mountains? Come stay with us for 7 nights beginning on a Friday or Sunday. (Fri-Fri or Sun-Sun). Our biggest discount with $150 or more off normal rates!  Book Now

4 Night Week Stay: Get our best nightly rate when you stay with us for four nights during the week beginning on a Monday or Sunday.  Book Now

Sorry, there are no additional discounts for AAA, AARP, teachers, military, first responders, law enforcement, nurses, etc., as we strive to keep all our pricing low for everyone. (We do not charge a cleaning fee or hot tub use fee as many do, and we do donate a portion of the pet fee [if you bring pets] to the local charity.) We strive to provide you with more amenities than anyone else too!

Policies

  • 2 Adults max occupancy (no children)
  • NO SATURDAY arrivals/departures
  • 3-night minimum stay (unless marked otherwise on availability calendar)
  • Additional fee if less than a 3-night stay
  • Check-in: ANYTIME 3PM or later (We tell you where to find your key.)
  • Check-out: by 11AM

Payment

50% deposit due at time of reservation with the balance due one month prior to arrival. (The entire amount of your stay is due at the time of reservation for bookings within the next 30 days.) We accept Mastercard, Visa, and Discover.

Reservations cannot be confirmed or “dates held” until payment is made.Rates are per cabin per night for one to two people. 7% state tax and 5% bed tax is additional. Pet fee (if bringing pets) covers two pets for the entire length of their stay. (3-4 pets with prior approval only!) We do NOT charge any extra fees such as hot tub use fees, or fireplace/grill propane fees, or cleaning fees!!!

Cancellation Policy

Cancellations a month or more before arrival will receive a refund minus a non-refundable $50 booking fee. Cancellations less than one full month prior to arrival will receive a refund (less $50) ONLY for the days we are able to rebook the cabin. No shows or early departures are due no refund. If you do need to cancel, we will make every effort to rebook the cabin if you allow us enough time to do so. (We are just a “mom and pop” business and regret we cannot make exceptions to the above cancellation policy.) Please make all cancellation notices via email with your name, arrival date, and cabin.

Motorcycles, Motorhomes, and Trailers

We ask that only return guests who are familiar with our cabins and driveways bring motorcycles. (If you have not stayed with us before and wish to arrive by motorcycle, please consult with Mike prior to making your reservation.) Please no trailers or motorhomes.

Absolutely no firepits, campfires, fireworks, or discharging of firearms!

Pets

We are pet friendly! We love animals and want you and your pet to enjoy some time in the mountains! Click here to see our pet amenities and cabins.

We do charge a pet-fee - a one time fee that covers two pets for the entire length of their stay. A portion of every pet fee is DONATED to local spay and neuter programs. The animals thank you in advance!!!!!

Please ask us if your pets number more than two and we will try to accommodate your family for an additional pet fee to cover the extra cleaning to make it spotless for our next guests. If approved, a second pet fee will be added to your reservation.

Pet-friendly Cabins

We have four cabins that are pet-friendly and set up for a mountain getaway with a dog with a pooch pail of toys and a doggy gate on the porch: The Paw Print, The Hound Heaven, The Holly, and The Pine. (No pets allowed in The Oak please!)

All 4 pet friendly cabins feature a doggy gate on the porch. The Paw Print features a fenced yard that is directly accessible from the porch. The pet owners are responsible for their pets at all times (maximum of two unless special arrangements are made). You will be expected to pick up your dog’s waste from the grounds/kennel/yard and place it in a plastic baggy in the outdoor trash can. Pets are welcome inside the cabins, but you will be responsible for any damage to your cabin caused by your pet.

Pet Requirements

Pets are required to be UTD on all shots and have flea/tick protection. They are likely to encounter many more insects when out hiking (or even just using the bathroom) than they are accustomed to in their more suburban lives.

We reserve the right to make your pet find other accommodations if he or she at any time disturbs our other guests. No refunds will be granted to early departures due to problem pets. (Not that we have had a single problem with a pet guest!

OVER 400 ⭐️⭐️⭐️⭐️⭐️ REVIEWS ON GOOGLE AND TRIPADVISOR!

We Strive to Make Every Visit a 5-Star Experience

Lauren Holmes
⭐️⭐️⭐️⭐️⭐️
November 30, 2025
We had an excellent time here for a "mini-moon" following our wedding! The cabin (we stayed in Pine) was well maintained and provided all of the amenities we needed. The hot tub and electric fireplaces were fan favorites! Secluded, peaceful location, and we appreciated the binder with local things to do. Will be recommending for anyone looking for a mountain getaway!
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Kate Weaver
⭐️⭐️⭐️⭐️⭐️
November 26, 2025
Updated review 2025: Celebrated our 5 year wedding anniversary here. The cabin was great. The detailed instructions make it easy to check in (or troubleshoot traveling when GPS takes you the wrong way). The cabin now has wifi and also has updated ways to be able to watch movies/shows. However, I did enjoy just relaxing with my spouse in the very clean hot tub. From 2020: Spent my honeymoon here for 3 days and had a wonderful experience. I stayed at The Oak and loved the personalized touches of the cabin along with all the amenities, such as a hot tub, fireplace and stocked kitchen. This place does not have wifi or cell service so is a nice getaway from work or outside obligations so you and your partner can focus on each other. Hot Springs has many hiking opportunities and the cabin has a detailed book of local things to do. Be aware that the main attractions are the views, hiking and taking it slow.
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Rachel Hoffman
⭐️⭐️⭐️⭐️⭐️
November 17, 2025
This is our favorite vacation getaway spot when we need a break from the demands of life and want to unwind. We're blessed to only be a 3 hour drive away, but it would be well worth a longer trip! We've stayed here twice now and surely will be back again sometime in the future. The cabins are great - everything you could hope for on a romantic getaway. Very cozy and homey, and also very clean. They even have some pet-friendly cabins. You can't beat the views! Not to mention, the seclusion of the cabins offers fantastic privacy. Easy self check in/out means you can truly unplug and unwind - no other human interaction necessary. At the same time, you will receive a quick response if you reach out with any questions or needs. The prices are also so reasonable compared to most hotels or AirBnBs. I feel like you pay less and get more here. Highly recommend!
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Ken Yergin
⭐️⭐️⭐️⭐️⭐️
November 10, 2025
We reserved Paw Print cabin for our anniversary. We were able to bring our four legs for baby as well. The cabin is charming and quaint, secluded but convenient to local amenities about 15 minutes drive to town. King size bed with private hot tub on the deck. Fenced in yours for our pup to roam. There is everything other than groceries that you need is provided. The views around this cabin are breathtaking.
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Tammy Miner
⭐️⭐️⭐️⭐️⭐️
October 28, 2025
The cabin was just perfect we enjoyed our stay very much.The inside was clean and had plenty of supplies. It is very private be prepared for the curvy mountain roads. Hot tube was great. Thanks for the stay it was just what we needed.
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Bill Racz
⭐️⭐️⭐️⭐️⭐️
October 26, 2025
Was really pleased staying at the cabin. Very clean and inviting. Stayed here to use the WiFi to get into class, but found it to be really nice place to stay and a place to go back to. I think I may go trout fishing in Spring Creek next visit. Really enjoyed my stay. I would bring extra food with me. Watch out the ride up here is pretty serpentine on 209. But really clean great place to stay away from home.
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Ernie Delnoce
⭐️⭐️⭐️⭐️⭐️
October 25, 2025
Clean and comfortable. A wonderful stay!!!
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April Roebuck
⭐️⭐️⭐️⭐️⭐️
October 25, 2025
HSLC provided the perfect retreat that my husband and I were in need of. Beautiful natural scenery and sounds. Clean cabin away from it all!
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The Hot Springs Log Cabins are nestled in 11 acres of the Blue Ridge Mountains and Pisgah National Forest in western North Carolina

VIENNA

Hot Springs Log Cabins
5830 NC 209
Hot Springs, NC 28743

Email: stay@hotspringslogcabins.com