Rates & Policies

All the nitty gritty details

Rates & Packages, Policies, Payment, & Pets

Rates

VALUE Season: Our best rates available January through Spring
REGULAR Season: Summertime and Thanksgiving season
PEAK Season: Our most popular time during Fall Foliage and Christmas/New Year’s
ALL YEAR: Minimum Stay as shown in Online Reservations.

Packages & Specials

5 night Honeymoon Package: Our most popular! Arrive on Sunday to your romantic honeymoon cabin. Enjoy 5 nights of romantic seclusion, before checking out on Friday. A bottle of Biltmore Wine and Chocolates Truffles are included to help you celebrate. Excellent value & No wedding required! (This package is ONLY available to arrive on Sunday & depart on Friday.) Save over $100 from normal rates! Book Now

7 Night Week Stay: Have the luxury of a whole week in the mountains? Come stay with us for 7 nights beginning on a Friday or Sunday. (Fri-Fri or Sun-Sun). Our biggest discount with $150 or more off normal rates!  Book Now

4 Night Week Stay: Get our best nightly rate when you stay with us for four nights during the week beginning on a Monday or Sunday.  Book Now

Sorry, there are no additional discounts for AAA, AARP, teachers, military, first responders, law enforcement, nurses, etc., as we strive to keep all our pricing low for everyone. (We do not charge a cleaning fee or hot tub use fee as many do, and we do donate a portion of the pet fee [if you bring pets] to the local charity.) We strive to provide you with more amenities than anyone else too!

Policies

  • 2 Adults max occupancy (no children)
  • NO SATURDAY arrivals/departures
  • 3-night minimum stay (unless marked otherwise on availability calendar)
  • Additional fee if less than a 3-night stay
  • Check-in: ANYTIME 3PM or later (We tell you where to find your key.)
  • Check-out: by 11AM

Payment

50% deposit due at time of reservation with the balance due one month prior to arrival. (The entire amount of your stay is due at the time of reservation for bookings within the next 30 days.) We accept Mastercard, Visa, and Discover.

Reservations cannot be confirmed or “dates held” until payment is made.Rates are per cabin per night for one to two people. 7% state tax and 5% bed tax is additional. Pet fee (if bringing pets) covers two pets for the entire length of their stay. (3-4 pets with prior approval only!) We do NOT charge any extra fees such as hot tub use fees, or fireplace/grill propane fees, or cleaning fees!!!

Cancellation Policy

Cancellations a month or more before arrival will receive a refund minus a non-refundable $50 booking fee. Cancellations less than one full month prior to arrival will receive a refund (less $50) ONLY for the days we are able to rebook the cabin. No shows or early departures are due no refund. If you do need to cancel, we will make every effort to rebook the cabin if you allow us enough time to do so. (We are just a “mom and pop” business and regret we cannot make exceptions to the above cancellation policy.) Please make all cancellation notices via email with your name, arrival date, and cabin.

Motorcycles, Motorhomes, and Trailers

We ask that only return guests who are familiar with our cabins and driveways bring motorcycles. (If you have not stayed with us before and wish to arrive by motorcycle, please consult with Mike prior to making your reservation.) Please no trailers or motorhomes.

Absolutely no firepits, campfires, fireworks, or discharging of firearms!

Pets

We are pet friendly! We love animals and want you and your pet to enjoy some time in the mountains! Click here to see our pet amenities and cabins.

We do charge a pet-fee - a one time fee that covers two pets for the entire length of their stay. A portion of every pet fee is DONATED to local spay and neuter programs. The animals thank you in advance!!!!!

Please ask us if your pets number more than two and we will try to accommodate your family for an additional pet fee to cover the extra cleaning to make it spotless for our next guests. If approved, a second pet fee will be added to your reservation.

Pet-friendly Cabins

We have four cabins that are pet-friendly and set up for a mountain getaway with a dog with a pooch pail of toys and a doggy gate on the porch: The Paw Print, The Hound Heaven, The Holly, and The Pine. (No pets allowed in The Oak please!)

All 4 pet friendly cabins feature a doggy gate on the porch. The Paw Print features a fenced yard that is directly accessible from the porch. The pet owners are responsible for their pets at all times (maximum of two unless special arrangements are made). You will be expected to pick up your dog’s waste from the grounds/kennel/yard and place it in a plastic baggy in the outdoor trash can. Pets are welcome inside the cabins, but you will be responsible for any damage to your cabin caused by your pet.

Pet Requirements

Pets are required to be UTD on all shots and have flea/tick protection. They are likely to encounter many more insects when out hiking (or even just using the bathroom) than they are accustomed to in their more suburban lives.

We reserve the right to make your pet find other accommodations if he or she at any time disturbs our other guests. No refunds will be granted to early departures due to problem pets. (Not that we have had a single problem with a pet guest!

OVER 400 ⭐️⭐️⭐️⭐️⭐️ REVIEWS ON GOOGLE AND TRIPADVISOR!

We Strive to Make Every Visit a 5-Star Experience

Kim Balson
⭐️⭐️⭐️⭐️⭐️
July 11, 2022
We truly enjoyed our stay at PawPrint cabin,it was just what we needed to disconnect from the outside world and enjoy our time together. We look forward to a return trip. Thank you for your hospitality.
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Tina K Life
⭐️⭐️⭐️⭐️⭐️
June 29, 2022
Cozy, clean, private. A wonderful place to spend our 30th anniversary!
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Becky Marin
⭐️⭐️⭐️⭐️⭐️
June 24, 2022
Rented the Pine cabin stay for my husbands 40th birthday. The drive to the cabin from the town of hot springs is breathtaking and has pull off areas for picture taking. The pine cabin was secluded away in its own little nook, very clean and peaceful. This cabin had everything we needed for our 3 days, we brought food to cook and even danced in the driveway under the stars. The hot tub was very nice to relax in and watch the deer and turkeys crossing the driveway. We will be back!
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Kevin Burnheimer
⭐️⭐️⭐️⭐️⭐️
June 24, 2022
This was a great couples get away, I'm not sure how you could beat it. If you enjoy the mountains and some peace and quite on the top of a mountain this is for you. Comes with your own personal hot tub and everything you need except for food and drinks. We have already started planning for next year.
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Brittney Lee
⭐️⭐️⭐️⭐️⭐️
May 28, 2022
We stayed in Hound Heaven last weekend and absolutely loved the getaway! Big meadow out front and the mountain view behind was lovely. Very comfortable bed, nice hot tub, lovely interior decor. These are pet friendly rooms, so they aren't for everyone, if you have a problem with pet hair. Only con I found-- we didn't have extra sheets--but it was so minor I didn't even see the need to bother the owners! Some people should read the website first before booking. We loved the cabin and will definitely be back! Thanks again!
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Lisa Ramsey
⭐️⭐️⭐️⭐️⭐️
May 18, 2022
Love these cozy cabins!!! The owners are super considerate! Lotsa extras and thoughtfulness. Thank you so much. The Hot Tub is a perfect luxury!
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Bonnie East
⭐️⭐️⭐️⭐️⭐️
May 11, 2022
"I recently stayed in the Hound Heaven cabin and it was not only heaven for my buddy Diesel, but for me and my husband as well. The layout is perfect. We had everything we needed for a peaceful get-a-way: kitchen, plush bedding and linens, hot tub right on the porch with a view of the mountains, and a dog-gate on the porch for peace of mind. We stayed there after a very busy week and I couldn't have enjoyed it more. Thanks for such a beautifully appointed experience."
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Amy Cheesman
⭐️⭐️⭐️⭐️⭐️
April 27, 2022
This the the second glowing review I’ve done for these cabins, and our third time here, beginning in 2020 (such a blessing to find a safe place for a getaway during those early, uncertain months of COVID!) …our first time we stayed at The Oak but the last two times (in 2021 and 2022) have been at The Pine with our dogs (first with an old dog and next with a puppy) and it’s been WONDERFUL both times. We love the seclusion of this particular pet-friendly cabin (it’s the most private of them all) and the large wooded yard out front. A major plus, also, when bringing your dogs is the gated deck so they can be outside with you when you’re in the hot tub, and the bucket of toys provided. Our puppy freaked out with joy! :) My only hesitation in posting this review is that too many people may discover these cabins and availability will decrease, Lol. Thanks for a great time!
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The Hot Springs Log Cabins are nestled in 11 acres of the Blue Ridge Mountains and Pisgah National Forest in western North Carolina

VIENNA

Hot Springs Log Cabins
5830 NC 209
Hot Springs, NC 28743

Email: stay@hotspringslogcabins.com