Rates & Policies

All the nitty gritty details

Rates & Packages, Policies, Payment, & Pets

Rates

VALUE Season: Our best rates available January through Spring
REGULAR Season: Summertime and Thanksgiving season
PEAK Season: Our most popular time during Fall Foliage and Christmas/New Year’s
ALL YEAR: Minimum Stay as shown in Online Reservations.

Packages & Specials

5 night Honeymoon Package: Our most popular! Arrive on Sunday to your romantic honeymoon cabin. Enjoy 5 nights of romantic seclusion, before checking out on Friday. A bottle of Biltmore Wine and Chocolates Truffles are included to help you celebrate. Excellent value & No wedding required! (This package is ONLY available to arrive on Sunday & depart on Friday.) Save over $100 from normal rates! Book Now

7 Night Week Stay: Have the luxury of a whole week in the mountains? Come stay with us for 7 nights beginning on a Friday or Sunday. (Fri-Fri or Sun-Sun). Our biggest discount with $150 or more off normal rates!  Book Now

4 Night Week Stay: Get our best nightly rate when you stay with us for four nights during the week beginning on a Monday or Sunday.  Book Now

Sorry, there are no additional discounts for AAA, AARP, teachers, military, first responders, law enforcement, nurses, etc., as we strive to keep all our pricing low for everyone. (We do not charge a cleaning fee or hot tub use fee as many do, and we do donate a portion of the pet fee [if you bring pets] to the local charity.) We strive to provide you with more amenities than anyone else too!

Policies

  • 2 Adults max occupancy (no children)
  • NO SATURDAY arrivals/departures
  • 3-night minimum stay (unless marked otherwise on availability calendar)
  • Additional fee if less than a 3-night stay
  • Check-in: ANYTIME 3PM or later (We tell you where to find your key.)
  • Check-out: by 11AM

Payment

50% deposit due at time of reservation with the balance due one month prior to arrival. (The entire amount of your stay is due at the time of reservation for bookings within the next 30 days.) We accept Mastercard, Visa, and Discover.

Reservations cannot be confirmed or “dates held” until payment is made.Rates are per cabin per night for one to two people. 7% state tax and 5% bed tax is additional. Pet fee (if bringing pets) covers two pets for the entire length of their stay. (3-4 pets with prior approval only!) We do NOT charge any extra fees such as hot tub use fees, or fireplace/grill propane fees, or cleaning fees!!!

Cancellation Policy

Cancellations a month or more before arrival will receive a refund minus a non-refundable $50 booking fee. Cancellations less than one full month prior to arrival will receive a refund (less $50) ONLY for the days we are able to rebook the cabin. No shows or early departures are due no refund. If you do need to cancel, we will make every effort to rebook the cabin if you allow us enough time to do so. (We are just a “mom and pop” business and regret we cannot make exceptions to the above cancellation policy.) Please make all cancellation notices via email with your name, arrival date, and cabin.

Motorcycles, Motorhomes, and Trailers

We ask that only return guests who are familiar with our cabins and driveways bring motorcycles. (If you have not stayed with us before and wish to arrive by motorcycle, please consult with Mike prior to making your reservation.) Please no trailers or motorhomes.

Absolutely no firepits, campfires, fireworks, or discharging of firearms!

Pets

We are pet friendly! We love animals and want you and your pet to enjoy some time in the mountains! Click here to see our pet amenities and cabins.

We do charge a pet-fee - a one time fee that covers two pets for the entire length of their stay. A portion of every pet fee is DONATED to local spay and neuter programs. The animals thank you in advance!!!!!

Please ask us if your pets number more than two and we will try to accommodate your family for an additional pet fee to cover the extra cleaning to make it spotless for our next guests. If approved, a second pet fee will be added to your reservation.

Pet-friendly Cabins

We have four cabins that are pet-friendly and set up for a mountain getaway with a dog with a pooch pail of toys and a doggy gate on the porch: The Paw Print, The Hound Heaven, The Holly, and The Pine. (No pets allowed in The Oak please!)

All 4 pet friendly cabins feature a doggy gate on the porch. The Paw Print features a fenced yard that is directly accessible from the porch. The pet owners are responsible for their pets at all times (maximum of two unless special arrangements are made). You will be expected to pick up your dog’s waste from the grounds/kennel/yard and place it in a plastic baggy in the outdoor trash can. Pets are welcome inside the cabins, but you will be responsible for any damage to your cabin caused by your pet.

Pet Requirements

Pets are required to be UTD on all shots and have flea/tick protection. They are likely to encounter many more insects when out hiking (or even just using the bathroom) than they are accustomed to in their more suburban lives.

We reserve the right to make your pet find other accommodations if he or she at any time disturbs our other guests. No refunds will be granted to early departures due to problem pets. (Not that we have had a single problem with a pet guest!

OVER 400 ⭐️⭐️⭐️⭐️⭐️ REVIEWS ON GOOGLE AND TRIPADVISOR!

We Strive to Make Every Visit a 5-Star Experience

Jean Risin
⭐️⭐️⭐️⭐️⭐️
May 26, 2024
We spent four days of absolute heaven with our fur babies in the Paw Print cabin. The cabin was spotless and well-stocked with cooking and cleaning supplies, as well as dishes, silverware and a nice selection of spices in the cabinets. We loved the fenced yard with the Paw Print cabin, and our pups did, too! The hot tub was so relaxing. Green everywhere you look. So peaceful and enjoyable. We will be back!
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Jan Gills
⭐️⭐️⭐️⭐️⭐️
May 18, 2024
We had a wonderful stay at Hound Heaven cabin and are already looking forward to a return trip. The cabin was clean and had everything we needed, including an awesome mountain view! We really enjoyed taking a number of hikes including up to Max Patch, and along Spring Creek and Laurel River. Hot Springs is a cool town with several good restaurants and the magical Hot Springs Resort.
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Talya
⭐️⭐️⭐️⭐️⭐️
April 24, 2024
We stayed at Hound Haven and had a great time. The place did not disappoint, it was easy from beginning to end and we had everything we needed. The peaceful view from the deck was a great end of day routine after day of hiking in the area!
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Fastpath Advisors
⭐️⭐️⭐️⭐️⭐️
April 24, 2024
What a great getaway. Secluded but short drive to hiking and other outdoor activities. Hot tub was perfect at the end of the day.
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Doug Tusa
⭐️⭐️⭐️⭐️⭐️
April 10, 2024
beautiful well appointed cabin in the mountains. Very quiet with everything you need!
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Tarolyn Frisbie
⭐️⭐️⭐️⭐️⭐️
March 20, 2024
Such a cozy cabin! We stayed for 5 nights and had everything we needed. Super clean, easily accessible, and close to nearby towns. Very private and secluded. Perfect for a relaxing mountain getaway! We will be back!!!!
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nanette Corn
⭐️⭐️⭐️⭐️⭐️
March 19, 2024
We had the best time. Our dogs loved the fenced in yard.
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Janny Consuegra
⭐️⭐️⭐️⭐️⭐️
March 18, 2024
From Florida: It was my wife and I 11th wedding anniversary, this has been a wonderful experience and exactly what we needed as a anniversary vacation, the breathtaking views of the mountains, the weather, the comfort of the cabin was beyond expectations, this is not our first time coming to this cabins, and as promised, they put a bottle of wine in the cabin for us, it was a delicious wine and very nice for the occasion. We’ve had the opportunity to go to various places for our anniversary, but hands down, this is the place to be for couples. We’ll be back soon. Janny and Ania.
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The Hot Springs Log Cabins are nestled in 11 acres of the Blue Ridge Mountains and Pisgah National Forest in western North Carolina

VIENNA

Hot Springs Log Cabins
5830 NC 209
Hot Springs, NC 28743

Email: stay@hotspringslogcabins.com