Rates & Policies

All the nitty gritty details

Rates & Packages, Policies, Payment, & Pets


VALUE Season: Our best rates available January through Spring
REGULAR Season: Summertime and Thanksgiving season
PEAK Season: Our most popular time during Fall Foliage and Christmas/New Year’s
ALL YEAR: Minimum Stay as shown in Online Reservations.

Packages & Specials

5 night Honeymoon Package: Our most popular! Arrive on Sunday to your romantic honeymoon cabin. Enjoy 5 nights of romantic seclusion, before checking out on Friday. A bottle of Biltmore Wine and Chocolates Truffles are included to help you celebrate. Excellent value & No wedding required! (This package is ONLY available to arrive on Sunday & depart on Friday.) Save over $100 from normal rates! Book Now

7 Night Week Stay: Have the luxury of a whole week in the mountains? Come stay with us for 7 nights beginning on a Friday or Sunday. (Fri-Fri or Sun-Sun). Our biggest discount with $150 or more off normal rates!  Book Now

4 Night Week Stay: Get our best nightly rate when you stay with us for four nights during the week beginning on a Monday or Sunday.  Book Now

Sorry, there are no additional discounts for AAA, AARP, teachers, military, first responders, law enforcement, nurses, etc., as we strive to keep all our pricing low for everyone. (We do not charge a cleaning fee or hot tub use fee as many do, and we do donate a portion of the pet fee [if you bring pets] to the local charity.) We strive to provide you with more amenities than anyone else too!


  • 2 Adults max occupancy (no children)
  • NO SATURDAY arrivals/departures
  • 3-night minimum stay (unless marked otherwise on availability calendar)
  • Additional fee if less than a 3-night stay
  • Check-in: ANYTIME 3PM or later (We tell you where to find your key.)
  • Check-out: by 11AM


50% deposit due at time of reservation with the balance due one month prior to arrival. (The entire amount of your stay is due at the time of reservation for bookings within the next 30 days.) We accept Mastercard, Visa, and Discover.

Reservations cannot be confirmed or “dates held” until payment is made.Rates are per cabin per night for one to two people. 7% state tax and 5% bed tax is additional. Pet fee (if bringing pets) covers two pets for the entire length of their stay. (3-4 pets with prior approval only!) We do NOT charge any extra fees such as hot tub use fees, or fireplace/grill propane fees, or cleaning fees!!!

Cancellation Policy

Cancellations a month or more before arrival will receive a refund minus a non-refundable $50 booking fee. Cancellations less than one full month prior to arrival will receive a refund (less $50) ONLY for the days we are able to rebook the cabin. No shows or early departures are due no refund. If you do need to cancel, we will make every effort to rebook the cabin if you allow us enough time to do so. (We are just a “mom and pop” business and regret we cannot make exceptions to the above cancellation policy.) Please make all cancellation notices via email with your name, arrival date, and cabin.

Motorcycles, Motorhomes, and Trailers

We ask that only return guests who are familiar with our cabins and driveways bring motorcycles. (If you have not stayed with us before and wish to arrive by motorcycle, please consult with Mike prior to making your reservation.) Please no trailers or motorhomes.

Absolutely no firepits, campfires, fireworks, or discharging of firearms!


We are pet friendly! We love animals and want you and your pet to enjoy some time in the mountains! Click here to see our pet amenities and cabins.

We do charge a pet-fee - a one time fee that covers two pets for the entire length of their stay. A portion of every pet fee is DONATED to local spay and neuter programs. The animals thank you in advance!!!!!

Please ask us if your pets number more than two and we will try to accommodate your family for an additional pet fee to cover the extra cleaning to make it spotless for our next guests. If approved, a second pet fee will be added to your reservation.

Pet-friendly Cabins

We have four cabins that are pet-friendly and set up for a mountain getaway with a dog with a pooch pail of toys and a doggy gate on the porch: The Paw Print, The Hound Heaven, The Holly, and The Pine. (No pets allowed in The Oak please!)

All 4 pet friendly cabins feature a doggy gate on the porch. The Paw Print features a fenced yard that is directly accessible from the porch. The pet owners are responsible for their pets at all times (maximum of two unless special arrangements are made). You will be expected to pick up your dog’s waste from the grounds/kennel/yard and place it in a plastic baggy in the outdoor trash can. Pets are welcome inside the cabins, but you will be responsible for any damage to your cabin caused by your pet.

Pet Requirements

Pets are required to be UTD on all shots and have flea/tick protection. They are likely to encounter many more insects when out hiking (or even just using the bathroom) than they are accustomed to in their more suburban lives.

We reserve the right to make your pet find other accommodations if he or she at any time disturbs our other guests. No refunds will be granted to early departures due to problem pets. (Not that we have had a single problem with a pet guest!


We Strive to Make Every Visit a 5-Star Experience

john weagly
August 30, 2023
Loved our visit to this cabin, it was exactly what we were looking for, getaway in the mountains. Nearby activities: The town of Hot springs just up the road was very nice to stop in the pick up supplies.
Read more
Emily Lindsey
August 25, 2023
Such a beautiful place! Serene environment, beautiful landscape and perfect getaway. We enjoyed our time at Oak Cabin. It feels like a world away but yet it’s close to so many great little towns. We will definitely return for more stays here. Cabin was clean, comfy, and had all the amenities anyone would want or need.
Read more
Connie Mazur
August 4, 2023
We took a few days just to get away from it all... My pup loved the fenced in yard at the paw print cabin and the privacy for us was amazing!!!! I will most definitely be back!!!! I can't wait to spend more time at this cozy lil get away ...
Read more
Susan Kemp
July 11, 2023
We stayed here about ten years ago while traveling. Don't remember how I found it but what a gem especially when traveling with pets. Nearby activities: Such a variety of nearby activities! We stayed 3 nights traveling from Texas to R.I. We did whitewater rafting and toured the Biltmore Estates. Nice to come back and relax in the hot tub with Biltmore wine!
Read more
Shirley Sweatt
June 25, 2023
Enjoyed staying at Paw Prints, our most favorite cabin, dogs have so much fun, delightful, awesome cabin and very comfortable, everything nice and clean. Lissa and Shirley
Read more
Sherry kirk
June 17, 2023
Great place to relax! Beautiful cabin, the dog loved the enclosed yard at Pawprint. My husband and I loved the hot tub.
Read more
MaKayla Calloway
June 17, 2023
Hot Springs Log Cabins was a wonderful stay for our little family! Pet friendly and a comfortable clean stay that we will be frequently returning to. A must stay for anyone coming to the Hot Springs/Marshall area.
Read more
Paul DeGroot
May 25, 2023
Absolutely outstanding in every single way. They thought of everything to make our stay perfect. Amazing place and ownership!! Priced so well and the quiet, peace and comfort was phenomenal. We stayed in the Holly and it was simply perfect. Addition: We loved it so much the first time, we had to visit again. My girlfriend and I absolutely love this place!!! Our first time was so awesome, we had to do it again. Twice in 5+ months. The owners have thought of everything. Just arrive with some food if you want to cook and you really don't need anything else. The setting is simply amazing. The cabins incredibly cozy, hot tubs the bomb and decompression second to none. We will most definitely come back without a shadow of doubt!! We don't have dogs, but the places are pet friendly. There isn't a single thing I would want different or change. Even the price per night is an outstanding deal in my opinion. Thank you for another fantastic getaway......
Read more

The Hot Springs Log Cabins are nestled in 11 acres of the Blue Ridge Mountains and Pisgah National Forest in western North Carolina


Hot Springs Log Cabins
5830 NC 209
Hot Springs, NC 28743

Email: stay@hotspringslogcabins.com